REGISTRATION POLICIES

Registering for a private lesson or workshop on our website creates a booking in our system that guarantees you a spot at the time and date selected.

Cancel, Reschedule, Refund Policy:
1. Up to 48 hours prior to all bookings registrants can reschedule or cancel automatically using using the link in the email recieved after payment.
2. When cancelling and to request a refund, please also email thepottergym@gmail.com.
3. Refunds include a $5 CC processing fee.
4. Refunds or rebookings are not available less than 48 hours before to ensure that instructors receive a full wage.

Private lessons can be booked online for groups of 2-4 and includes materials and hands-on pottery instruction for the 2-hour lesson. All attendees must be present to begin a private lesson. Each registrant keeps 2 pots that will be glazed for pickup in 4 weeks.

Workshops are thematic group lessons with two instructors and include instruction, materials, and a social dynamic. Registrants make and glaze 2 pieces to pick up in 4 weeks. Participants arriving more than 30 minutes late for a workshop may miss the ability to fully participate

Special events like group office parties, holiday parties, or birthdays are booked through email and include a non-refundable deposit based on a group rate.

We reserve the right to cancel workshops up to 3 days in advance due to insufficient enrollment. If a workshop is canceled, you will be offered a full refund or the option to rebook.

We cannot offer refunds or rebookings after an event has occured.